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Automatic Speech-to-text in guardREC® Compliance


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Automatic speech-to-text in guardREC® Compliance

The MiFID II directive requires investment firms to record phone calls and electronic communication related to investment services. A significant change in MiFID II is that the investment firms must implement proactive surveillance of compliance to the regulations and minimize risk.

Most compliance officers rely on manual checks to find deviations and identify potential risks in the spoken voice. With thousands of calls every month, or every day for large firms, there is no way the compliance department can manually check every call for potential risks.

That is why we have added the speech-to-text module in the guardREC® Compliance solution, enabling compliance to search for specific words or phrases in the spoken without needing to listen to every call. Also, have the system notify you when call contains words or phrases of interest to you.

In the video, we are covering:
  • Speech-to-text quality of English
  • Speech-to-text quality of Norwegian
  • Search for words and phrases in the voice
  • Automate risk detection in voice

In this video, we will show the built-in speech-to-text module in guardREC® Compliance recording solution for financial institutions.

The built-in speech-to-text module supports most languages. However, In this video, we will demonstrate the quality of speech-to-text of English and Norwegian speech to give you a taste of the quality. If you want to see a demo in other languages, such as Spanish, German, French, and so on, contact us, and we will show you.

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About GuardREC
GuardREC is a Norwegian Reg Tech company providing leading recording and compliance solutions. The solutions are aimed towards international customers in Banking and Finance and Air Traffic Control. GuardREC has 20 years of experience in development and delivery of security-critical solutions. The recording solutions is specifically designed to help organizations comply with increasingly stringent legal and industrial requirements and regulations. GuardREC is a subsidiary of Hatteland Technology AS and a part of Embron Group.


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