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Comprehensive Multi-Channel Compliance Recording

— Empowering compliance officers since 2010

  • 55 recorded communications channels
  • Proactive compliance assurance
  • Optimised for regulated businesses

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GuardREC®

for Voice

Ready-to-go integration with mobile networks, PBXs, contact centres, collaboration platforms - and more.

  • Capture voice recordings across any channel
  • Includes trading platforms and office phones
  • Microsoft Teams as fastest growing channel
  • Correlate all conversations for simple review

 

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GuardREC®

for IM

Easily add popular IM channels into your compliance programme and ensure your business stays protected.

  • For both standalone and integrated messaging
  • Captures conversations in real-time
  • Turnkey integration for easy activation
  • Policy-based recording options

 

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GuardREC®

for Text

SMS and Chat are critical parts of the dialogue – and covered by compliance regulations. Bring messaging into your recording programme.

  • Native integration to the mobile network
  • No user intervention required
  • Covers all devices with no need for an app
  • Easy to deploy in new networks

 

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GuardREC®

for Email

An integrated solution for the most popular email platforms, offered together with recording for your other digital channels.

  • MS Exchange and Online
  • Bloomberg mail
  • Secure, automated recording
  • Easy integration with your chosen platform

 

Learn more about guardREC Compliance

Voice

Voice recording is critical for risk management and compliance monitoring in the financial services industry. We offer multi-channel digital voice recording, with turnkey integration to different services, platforms and networks.

Teams-logo2
Microsoft Teams
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whatsapp-logo
WhatsApp
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wechat-logo
WeChat
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Swyx
Swyx
Mitel_logo
Mitel
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Cisco
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Genysys
puzzel
Puzzel
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Avaya
telenor
Telenor
Telia-logo
Telia
phonero
Phonero
telavox
Telavox
Singtel_logo
Singtel
pexip
Pexip
LeadDesk
Leaddesk
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Telegram
Signal-logo
Signal
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Speakerbus
Amazon-Connect-1
Amazon Connect
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Trio
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O2

IM & Collaboration

Instant messaging is widely used by businesses, both within collaboration tools and in standalone platforms. Our solution covers the most popular platforms, ensuring compliance while supporting productivity.

Teams-logo2
Microsoft Teams
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whatsapp-logo
WhatsApp
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Instant Bloomberg
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wechat-logo-1
WeChat
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refinitiv-eikon
Refinitiv Eikon Messenger
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telegram-logo-vector-png-transparent-telegram-logo-vector-398255
Telegram
Signal-logo
Signal

Mobile Text

Classic text and multi-media messaging (SMS & MMS) continue to be widely used. With integration to leading mobile networks, we allow you to capture and store the complete conversation across this key channel.

telenor
Telenor
Telia-logo
Telia
phonero
Phonero

Email

Email is fundamental to the way in which businesses share information and document, covering a wide range of transactions. Ensure email correspondence is included in your compliance programme, across common platforms.

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Microsoft Exchange
2Microsoft-Office-365
Microsoft Exchange Online
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Bloomberg
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Custom Integration

If the integration you need for your business and for your compliance programme isn’t shown here, talk to us! We’re always working on adding new digital channels to our platform – and we welcome suggestions for custom integration solutions.

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Secure storage for your multi-channel compliance recordings

All recordings are securely stored in the GuardREC cloud, with hybrid and on-premise alternatives also available. Access is restricted to authorised users, in line with compliance policies and relevant legislation. GuardREC Compliance provides a centralised solution to support all your compliance requirements.

  • Secure, encrypted storage for all multi-channel recordings
  • Compliant with MiFID II and GDPR
  • Automatic deletion after mandatory retention period
  • Microsoft Active Directory (AD) integration with SSO option
  • Choose from Cloud, hybrid or on-premise
Secure-storage-multi-channel-recording

Multi-channel compliance recording. Assured.

GuardREC Compliance is a complete, cloud-based solution for all your compliance needs. Fully multi-channel, it enables companies in the financial services sector to comply with all relevant legislation. Simple, scalable – and cost-effective.

  • Easily review all recordings, with policy-based access control
  • Metadata and session information
  • Comprehensive compliance dashboard
  • Automated reporting
  • Automated transcription
  • Risk detection and alerts
Multi-channel compliance recording

Why Choose guardREC®

Robust and Reliable

GuardREC offers the stability and performance your business needs, with the highest levels of security to ensure compliance with industry regulation. Choose the deployment model that’s right for your business – cloud, hybrid or on-premise.

Multi-channel integration

True multi-channel capabilities mean your business is covered, regardless of the channels and platforms you use for communication. We can easily introduce new options, ensuring you stay ahead of the changing communications landscape.

Outstanding support

Our expert team is here to help, with service backed by SLAs and proven uptime. Whether you need support, training, or seek new features and customisation, we’re available. Contact our team if you have an enquiry or need assistance.

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