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GuardREC and Touch successfully complete legal merger to create a global leader in compliance and call recording services

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Following the acquisition of GuardREC, a leading Norwegian provider of smart compliance solutions, by Touch, the Nordic-based European leader in call-recording-as-a-service, we are pleased to announce the successful merger of the two companies.GuardREC Compliance AS is pleased to announce the successful completion of the merger with Touch Call Recording, one of the leading call recording solution providers in the Nordics and Europe with an expanding global footprint. 

GuardREC Compliance has been providing recording and compliance solutions to Financial Services organisations for over 20 years. We are a leader in the development and delivery of security-critical solutions. Our recording solutions are designed to help organisations comply with increasingly stringent legal requirements and regulations.

GuardREC Compliance as a service platform will be developed in parallel with the Touch portfolio of call recording services. GuardREC Compliance is supported by Microsoft’s powerful trusted hosting platform, Azure, which offers more than 100 global compliance certifications – with over 50 that are specific to global regions and countries, including the European Union, the United Kingdom, Singapore, and US. Microsoft also engages globally with governments, regulators, standards bodies, and non-governmental organisations to ensure that our customers’ future compliance needs are met.

Supported by the power of Microsoft Azure: Secure. Redundant. Global support.

Azure offers a number of benefits to our customers, including state-of-the-art security that consists of multi-layered, built-in security controls and unique threat intelligence that ensures our customers are protected against existing and rapidly evolving threats.

Multi-site redundancy

Azure also supports multi-site redundancy to ensure that services are always available, including data protection, backup and restore, data redundancy, failover, and high-availability applications, enabling GuardREC Compliance to provide different redundancy options and to ensure data security and recovery. 

Azure also offers extensive regional support, including data centres across Europe, the Asia Pacific region, the Americas, and MEA.

Elastic scalability

Importantly, Azure enables GuardREC Compliance to offer elastic scalability to our customers so that they always have access to the capacity they require, regardless of demand – expected or unexpected. 

This elastic scalability ensures that customers automatically have access to the required compute, memory, network, storage, and other resources needed to handle any increase (or decrease) in workload.

GuardREC’s extensive experience and Azure’s powerful capabilities allied to Touch’s rich heritage and experience as the first-ever provider of network-based Call Recording as a Service over 20 years ago makes our converged organisation one of the leading global compliance and call recording solution providers available, across multiple verticals.

To find out more about how our combined company can help with all your compliance and call recording requirements, contact us today.

Brands that trust us

For ATC and Finance compliance officers, guardREC™ is a recording and replay solution that is built on the promise of transparency, quality and innovation. Our technology is trusted by some of the biggest brands and companies in ATC and Bank & Finance:


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