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For finance compliance officers, guardREC® is a dynamic customer-driven recording and replay solution that is built on the promise of transparency, quality and innovation.

COMPLIANCE ASSESSMENT

Ensures you are always compliant

Make sure that your organization always stays on top of the latest trends and remains compliant with the  regulations and directives in your industry. 

COMPLIANCE ASSESSMENT

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Compliance

Financial institutions have since before the financial crisis been required to record all fixed line conversations. New regulations, reforms and directives have now been implemented across the board with a requirement to record all forms of  customer communication including mobile phones, email, chats etc.

Comply with the latest MiFID II directive

The MiFID II regulation aims to increase the transparency across the financial markets in EU and improve competitiveness by standardizing the regulatory disclosures that are required. 

COMPLIANCE ASSESSMENT

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MiFID II Compliance

The guardREC® recording solution ensures that your organization remains compliant to the new MiFID II directive so that you don't have to worry.

Makes it easy to comply with the latest regulatory frameworks

The guardREC® solution complies with the DODD-FRANK for improved control of the swaps market and increased transparency within financial systems. 

COMPLIANCE ASSESSMENT

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DODD-FRANK

Dodd-Frank Wall Street Reform and Consumer Protection Act provides a regulatory framework designed to improve control and oversight of the swaps market and aims to reduce risks and increase transparency and market integrity within the US financial system.

Ensures you are GDPR compliant

GDPR is one of the most talked about regulations the last two decades as it requires organizations to protect the privacy and data of EU citizens for all transactions occurring within the EU.

COMPLIANCE ASSESSMENT

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GDPR Compliance

The General Data Protection Regulation (GDPR) is one of the most important data privacy regulations in recent time - designed to empower EU citizens by strengthening their personal data protection. The guardREC® solution makes sure that the GDPR call recording in your organization remains compliant.

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Multi-channel recording

The guardREC® recording solution is built for the future by introducing state-of-the-art features and functionalities that allow for multi-channel recording. Record a variety of sources with the multitude of built-in integrations with other systems and technologies.

COMPLIANCE ASSESSMENT

Fixed Line Phones

The guardREC® recording system makes it easy to record any fixed-line calls and provides flexible integration opportunities with all major switchboard solutions such as Mitel, Cisco Avaya, and Alcatel Unify among many others. Ensure you're always recording - whether it's active recording, hot seating, conference calls, internal calls or other.

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Multi-channel recording

The guardREC® recording solution is built for the future by introducing state-of-the-art features and functionalities that allow for multi-channel recording. Record a variety of sources with the multitude of built-in integrations with other systems and technologies.

COMPLIANCE ASSESSMENT

Mobile Phones

Our customers' habits are changing and the demand of multi-channel solutions is rising in order to record channels such as SMS, MMS, mobile calls, voicemail and instant messages such as WhatsApp and WeChat. The guardREC® solution ensures easy integrations so you always remain compliant and allows you to record all necessary contact points with your end-customers.

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Multi-channel recording

The guardREC® recording solution is built for the future by introducing state-of-the-art features and functionalities that allow for multi-channel recording. Record a variety of sources with the multitude of built-in integrations with other systems and technologies.

COMPLIANCE ASSESSMENT

Skype for Business

The guardREC® recording solution is integrated with your most important business messaging solutions like Skype for Business - allowing you to record any interaction such as video, voice, instant messages and conference calls.

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Multi-channel recording

The guardREC® recording solution is built for the future by introducing state-of-the-art features and functionalities that allow for multi-channel recording. Record a variety of sources with the multitude of built-in integrations with other systems and technologies.

COMPLIANCE ASSESSMENT

Call Center Solutions

The guardREC® solution is also designed for background and on-demand recording of high-volume environments such as call centers and contact centers like Genesys, Trio and others. Make sure you stay compliant while also getting real-time monitoring of your call center’s performance.

Easy and intuitive interface

The easy-to-use interface provides users with a comprehensive view of all the information in one dashboard. Reduce the  training time for new users drastically  - the intuitive interface makes it that simple to use for both new and long-time users!

COMPLIANCE ASSESSMENT

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Increase work efficiency

The simple and intuitive interface makes it easy to use the system for everyone - whether you’re a first-time user, only use the solution once in a while or are a veteran. In other words: spend less time training and more time on the required actions.

Manage risks - before they even happen

The Bank & Finance industries are full of stringent requirements and regulations, with high risks associated with them. We make it simple to manage potential breaches before they even happen.

COMPLIANCE ASSESSMENT

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Identify potential risks

Most compliance officers have a risk based approach to  compliance . The guardREC® solution helps  compliance officer to identify risks and breaches - before they even happen.  

Recommended steps to manage the risks

Receive notifications and detailed breakdowns of errors with the recommended action steps to mitigate the risk. 

COMPLIANCE ASSESSMENT

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Clear action steps

No need to waste time searching through all the data - the system highlights only what’s relevant to the case and how you should proceed.

Custom dashboards

The built in dashboards are designed to give you the information you need in your specific role. 

COMPLIANCE ASSESSMENT

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Powerful dashboards

Unique dashboards are available both for compliance officers and system administrators to present the information you need when you need it.

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Increase your efficiency during incidence reporting

No need to spend hours and hours reporting incidents and breaches. With the guardREC® system you can easily automate your reporting process and customize an unlimited number of reports to be sent directly from the system to all necessary stakeholders - both internal and external.

COMPLIANCE ASSESSMENT

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Easy reporting structures

The system provides an easy reporting structure to ensure all necessary reports can be set up and shared easily. Increase your work efficiency and spend time on the value-adding while the automated reporting takes care of the rest.

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A proactive system that warns you ahead of time

Handle errors and breaches before they even happen with help from the alarm indicators.

COMPLIANCE ASSESSMENT

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Instant risk alerts

The system provides you with immediate and detailed information on what actions you need to take to ensure you are always compliant.

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Ensure protection of data with flexible user rights

Have the flexibility to give different users the user rights they need depending on role and needs.

COMPLIANCE ASSESSMENT

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Flexible user rights

Ensure that sensitive data is only readily available to the users who need it depending on the structure of your organization and industry

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Reporting made easy

Compliance reporting can be a time consuming task. We make it easy for you with pre-populated templates so that you save time for what really matters.

COMPLIANCE ASSESSMENT

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Compliance reporting

Compliance reporting can be a time consuming task. The guardREC® solution has built-in reporting tools with compliance report templates pre-populated  with statistics and compliance information.

Why Choose guardREC®

Robust and Reliable

The guardREC® recording solution gives you the market's most robust and reliable system - consistently delivering high stability to ensure you are always compliant. You can choose to keep the data stored in-house, on-site, or opt for our secure cloud-based storage.

Built-in Connections

The future-proof guardREC® recording solution comes with a multitude of built-in integrations with other systems and technologies - giving you unparalleled flexibility to choose a solution that covers all your needs.

World Class Support

Our world-class customer support gives you the security you need, no matter where you are in the world. You can expect rapid responsiveness and resolution of critical emergency incidents to ensure you are always covered.
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Do you have full control of all the ways the employees communicate with your customers? 

Take the assessment and see how your compliant your company is

COMPLIANCE ASSESSMENT