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Do your investigators get the full picture?

Air Traffic Control

Reading time: 3 minute(s)
Rolf Parnemann

Rolf is Director of Sales at GuardREC AS and has extensive experience helping organizations in the ATC industry meet the increasingly demanding requirements they're facing.

Inefficient replay solutions and limited access to data may reduce your investigators’ efficiency.

This article is part 3 of the 6-section Technical Whitepaper: Crucial elements to consider when choosing your ATC recording solution

Investigating and reconstructing an accident or incident requires detailed data, smart tools, and a high level of precision. Yet, many investigators feel limited by their recording and replay systems.

Common complaints are poor user-friendliness, lack of important features, and inefficient replay solutions, making it difficult and time-consuming for investigators to reconstruct what the operator actually experienced.


Main challenges faced by investigators

The main challenges that may prevent investigators from attaining a full overview are:

  • Insufficient investigation tools
  • Limited sources recorded, e.g. missing screen recording and radar feeds
  • No centralized solution providing access to data across all units and sites

While recording and replay functionality has become an industry standard for ATC systems, some system suppliers still struggle to deliver high-quality solutions for synchronism between sources. 

Additionally, some systems only record certain sources, forcing investigators to search through several separate systems to collect important information from screen recordings, radar feeds, and audio sources.


Give your investigators the necessary tools

To ensure that your investigators have the necessary tools at hand when investigating and reconstructing an incident, you should verify that your recording and replay solution is capable of recording all required sources. Precise synchronism between multiple sources is also vital. 

Additionally, your solution should support nationwide deployment, providing your investigators with access to remote sites from one central location. Investigation tools should be intuitive, user-friendly, and efficient, offering enhanced radar analytics and high-quality visualizations. Advanced features, such as transcription, OCR, radar replay, and scenario mode, have become necessities for efficient investigation

Finally, you should ensure that all data sources can be recorded and replayed in one, single system, eliminating the need for manual synchronism and improving the precision of your investigations.

guardREC® ATC helps improve investigation efforts by offering recording of raw radar feeds (Through-The-Wall).

The system receives and records data comparable to that of live ATM solutions, giving investigators access to complete data sets and the ability to see outside the box – rather than being limited to what the operator saw on-screen. This provides investigators with a more complete picture of the situation and helps clarify situations that may have otherwise gone unsolved.

Read our complete Technical Whitepaper →

Brands that trust us

For ATC and Bank & Finance compliance officers, guardREC™ is a recording and replay solution that is built on the promise of transparency, quality and innovation. Our technology is trusted by some of the biggest brands and companies in ATC and Bank & Finance:


Technical Whitepaper

Crucial elements to consider when choosing your ATC recording solution.

Find the optimal recording and replay solution for your needs. This guide is divided into six sections, each highlighting an important subtopic when choosing your recording and replay solution:

  1. Compliance
  2. Completeness
  3. Investigation
  4. Documentation
  5. Expansion and scalability
  6. Cybersecurity


Read the complete technical whitepaper →

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